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Gates, Cameras ...

SECURITY CAMERAS
There are security cameras installed at both the Cool Springs and McEwen entrances. The purpose is to monitor all inbounds and outboard traffic.  However, if you experience a burglary, please call the Franklin Police Department. 

GATE ISSUES
Gate operating issues will occur occasionally. Please contact your Board of Directors if the gates are not operating properly.  If you need a new remote gate opener or your gate code reset, contact Stephanie Williams at: [email protected] or by phone during business hours at (931) 797-1372.

GATE REMOTES
Contact Stephanie Williams if you need an additional remote. Remotes are $45 each. 

If you remote has stopped working, first try to replace the battery. Should that not work, you will need to get the remote number to Stephanie so that it can be removed from the system. That number is on the back label as well as on the inside label under TR#.

Broken/damaged remotes are not swapped out. The boards inside the remotes do go out over time. You will need to purchase a new remote.

SOLICITORS
Solicitors must have a City of Franklin Permit. If they knock on your door and do not have a permit, please call the non-emergency # for the Franklin Police (615-794-2513).